Shipping policy
Shipping Policy
Vente Shop
📧 Contact: shopven25@gmail.com
Effective Date: [Insert date]
Thank you for shopping at Vente Shop! Below you’ll find all the important information about how we handle shipping, delivery times, and more.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: During peak seasons or high demand periods, order processing times may be slightly delayed.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer standard and express shipping options depending on your location.
Estimated delivery times:
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| Local (e.g. France) | 3–7 business days | 1–3 business days |
| Europe | 5–10 business days | 2–5 business days |
| International | 7–20 business days | 3–7 business days |
Note: These are estimates only. Actual delivery times may vary depending on location and external factors (e.g., customs delays, weather).
3. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to follow your package on the carrier’s website.
4. Shipping Locations
We currently ship to most countries worldwide. If your country is not available at checkout, please contact us at shopven25@gmail.com and we’ll do our best to assist.
5. Customs, Duties & Taxes
Vente Shop is not responsible for any customs fees, import taxes, or other charges that may be applied by your local authorities upon delivery. These charges are the responsibility of the buyer.
6. Lost or Damaged Packages
We are not liable for packages lost or damaged in transit. If your order arrives damaged, please email us at shopven25@gmail.com within 48 hours of delivery with:
-
Your order number
-
Photos of the damaged product and packaging
We will work with you to find a solution.
7. Change of Address
If you need to change your shipping address, please contact us as soon as possible. We can only update the address before the order has been shipped.
8. Contact
For any questions or concerns related to shipping, feel free to reach out to us:
📧 shopven25@gmail.com